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3D Cerakote and Laserworks Terms and Conditions

Agreement between User and http;//www.3dcerakote.com

Welcome to http;//www.3dcerakote.com. The http;//www.3dcerakote.com website (the “site”) is comprised of various web pages operated by 3D Cerakote & Laserworks. http;//www.3dcerakote.com is offered to you conditioned on your acceptance without notification of the terms, conditions, and notices contained herein (the “Terms”). Your use of http;//www.3dcerakote.com constitutes your agreement to all such Terms. Please read these terms carefully and keep a copy of the terms for your reference.


http://www.3dcerakote.com is an E-commerce Site.

3D CERAKOTE & LASERWORKS provides custom graphic design and coating solutions. 3D CERAKOTE & LASERWORKS will provide ceramic based finishes, laser etching, and custom vinyl graphics that can be utilized on a variety of materials to include: metal, plastic, fiberglass, polymers, wood, and glass.


Electronic Communications

visiting http://www.3dcerakote.com or sending emails to 3D Cerakote & Laserworks constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically, via email and on Site, satisfy any legal requirement that such communication be in writing.


Your Account

 If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account and password. You may not assign or otherwise transfer your account to any other person or entity. You acknowledge that 3D Cerakote & Laserworks is not responsible for third party access to your account that results from theft or misappropriation of your account. 3D Cerakote & Laserworks and its associates reserve the right to refuse or cancel service and terminate accounts at our sole discretion.


3D CERAKOTE and LASERWORKS RETURNS AND REFUND POLICY


This policy applies to purchases made with 3D Cerakote & Laserworks only. Please read below for important details concerning: 

  • Non-Refundable Merchandise;

  • Order Cancellations;

  • Returns; and

  • Refunds

Please be aware that you may have additional refund rights under applicable local law; nothing in this Policy limits any such rights under local law.


1. NON-REFUNDABLE MERCHANDISE

The following items are not eligible for refunds unless the item is faulty (as determined by us) or is subject to a valid warranty claim (for those products subject to a written warranty), or unless the law otherwise requires:

  • Custom orders/personalized items.

  • Subscription products

  • Products designated as “non-returnable” on the product description page, or marked as “As-is,” “Clearance” or “Close Out” or “Final Sale.”

  • Purchases not made with 3D Cerakote & Laserworks


2. CANCELLATIONS OF PHYSICAL MERCHANDISE ORDERS

You may cancel an order of physical merchandise, as long as your status is still in the “Order Received” stage of the process.

3. MERCHANDISE RETURNS

a. Returns Window: 

For an order of a refund-eligible item, you have 30 days from the date your item ships to initiate a return.  For instructions on how to initiate a return, please visit Cancellation, Returns & Refunds FAQ page.  

After you have initiated a return, we will provide you with a return merchandise authorization number (“RMA #”) and a prepaid shipping label. Your RMA # will expire 30 days from the date it is generated; your item will not be considered refund-eligible unless it is shipped back to 3D Cerakote & Laserworks before your RMA # expires.  

b. Return Shipping:

Returns should be sent to our returns fulfillment center using the prepaid Federal Express return shipping label we provide to you.  We reserve the right to reject any return that does not comply with this requirement.

*3D Cerakote & Laserworks does not take title to returned items until they are accepted at our returns fulfillment center and the risk of loss remains with you until the returned item(s) are delivered to us at that location.


c. Returns Requirements:

In order to qualify for a refund, you must return the item within the applicable return policy period using the prepaid shipping label we provide to you, include the packing list or original purchase receipt, and identify the reason for the return.  All returned items must be in original condition, including all accompanying labels.  


d.   Rejected Returns:

We reserve the right to reject returns that do not comply with our Returns and Refunds policy, including returned items:


  • With missing, damaged, altered, or otherwise unreadable serial number labels, manufacturer model or part number labels, or warranty labels.

  • Without all original parts, or missing or damaged parts, packaging, and all other items originally included with the product.

  • From which the UPC code has been removed.

  • That exhibit signs of having been tampered with, customized, or altered in any way.

  • That appears used or damaged.

  • For which RMA # has not been issued. 

  • That does not match the items in your order.

  • Items not purchased from 3d Cerakote & Laserworks.


We will notify you via email if your return is rejected. You will be responsible for the cost of shipping any rejected item(s) back to you. If you do not contact 3D Cerakote & Laserworks to arrange the return of your rejected item(s) within ninety (90) business days from the date on the rejection notification, we will assume you do not wish to reclaim the property and will dispose of it at any time thereafter, in any manner as we see fit.  3D Cerakote & Laserworks LLC will not be responsible for any property that goes unclaimed.


4. REFUND PROCESSING AND TIMING


Refunds will be credited after we have processed your return and confirmed the returned item

  •  is eligible for return;

  • was returned in a timely manner; and

  • complies with our returns requirements. An item will be deemed to have been “returned in a timely manner,” if you

  1. have requested a return merchandise authorization number (“RMA#”) within the applicable return-window period for that item; and

  2. shipped the item back to us prior to the expiration of the RMA#. 


Please allow at least 8-10 business days after your refund status changes from “Return Initiated” to “Return Accepted” for your refund to be credited to your original payment method.

*Note: depending on your payment method or financial institution, it could take longer for the refund to show up on your account. 


5. HOW TO RETURN AN ITEM

If you would like to contact us concerning any matter relating to this Refund Policy, or initiate a Return/Refund you may do so via the contact form or send an email to dddcerakote@outlook.com


Additional services:

Please note that any additional services, custom work or technical support are non-refundable as our time cannot be recovered.


Contacting us

If you would like to contact us concerning any matter relating to this Refund Policy, you may do so via the contact form or send an email to dddcerakote@outlook.com


Links to Third Party Sites/Third Party Services

visiting http://www.3dcerakote.com may contain links to other websites (“Linked Sites”). Linked Sites are not under the control of 3d Cerakote & Laserworks and 3d Cerakote & Laserworks is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or changes or updates to a Linked Site. 3d Cerakote & Laserworks is providing these links to you only as a convenience, and inclusion of any link does not imply endorsement by 3d Cerakote & Laserworks of the site or any association with its operators.


No unlawful or Prohibited Use/Intellectual Property

you are granted a non-exclusive, non-transferrable, revocable license to access and use http://www.3dcerakote strictly in accordance with these terms of use. As a condition of your use of the Site, you warrant to 3d Cerakote & Laserworks that you will not use this Site in any manner which could damage, disable, overburden, or impair the Site or interfere with any other party’s use and enjoyment of the Site. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Site.  All content included as part of the Service, such as text, graphics, logos, images, as well as the compilation thereof, and any software use on the Site, is the property of 3d Cerakote & Laserworks or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree and observe and abide by all copyright and proprietary notices, legends or other restrictions contained in any such content and will not make any changes thereto. You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any content, in whole or in part, found on the Site. 3d Cerakote & Laserworks content is not for resale. Your use of the Site does not entitle you to make any unauthorized use of any protected content, and in particular you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your personal use, and will make no other use of content without express written permission of 3d Cerakote & Laserworks and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you licenses, express or implied, to the intellectual property of 3d Cerakote & Laserworks or our licensors except as expressly authorized by these terms.                                                                                                                                                    

 International Users


 The service is controlled, operated and administered by 3d Cerakote & Laserworks from our offices within the USA. If you access the Service from a location outside the USA, you are responsible for compliance with all local laws. You agree that you will not use the 3d Cerakote & Laserworks Content accessed through http://www.3dcerakote.com in any country or in any manner prohibited by any applicable laws, restrictions or regulations.


Indemnification


You agree to indemnify, defend, or hold harmless 3d Cerakote & Laserworks , its officers, directors, employees, agents and third parties, for any losses, costs, liabilities and expenses (including reasonable attorney’s fees) relating to or arising out of your use or inability to use the Site or Services, any user postings made by you, your violation of any terms of this Agreement or your  violation of any rights of a third party, or your  violation of any applicable laws, rules or regulations. 3d Cerakote & Laserworks reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with 3d Cerakote & Laserworks in asserting any available defenses.


Class Action Waiver


Any arbitration under these Terms and Conditions will take place on an individual basis; class arbitrations and class/representative/collective actions are not permitted. THE PARTIES AGEE THAT A PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN EACH’S INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OF CLASS MEMBER IN ANY PUTATIVE CLASS, COLLECTIVE AND/OR REPRESENTATIVE PROCEEDING, SUCH IN THE FORM OF A PRIVATE ATTORNEY GENERAL ACTION AGAINST THE OTHER. Further, unless both you and 3d Cerakote & Laserworks agree otherwise, the arbitrator may not consolidate more than one person’s claims, and may not otherwise preside over any form of a representative or class preceding.


Liability Disclaimer


THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED OR VAILABLE THROUGH THE SITE MAY INCLUDE INACCURACIES OR TYPOGRRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. 3d Cerakote & Laserworks AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES AT ANY TIME.

3d Cerakote & Laserworks AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAHICS CONTAINED ON THE SITE FOR ANY PURPOSE. TO MAXIIZE EXTENT PERMITTED BY LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED “AS IS” WITHOUT WARANTY OR CONDITION OF ANY KIND. 3d Cerakote & Laserworks AND/OR ITS SUPPLIERS HERREBY DISCLAIM WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIESOR CONDITIONS OF MERCHANTIBILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.

TO MAXIMIZE EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL 3d Cerakote & Laserworks AND/OR ITS SUPPLERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIEAL DAMAGES OR ANY DAMAGE WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE SITE, WITH DELAY OR INABILITY TO USE THE SITE OR RELATED SERVICES, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS OBTAINED THROUGH THE SITE, OR OTHERWISE ARISING OUT OF THE USE OF THE SITE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF 3d Cerakote & Laserworks OR ANY OF ITS SUPPLLIERS HAS BEEN ADVIISED OF THE POSSSIBILITY OF DAMAGES. BECAUSE SOME STATE/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE SITE, OR WITH ANY THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEMDY IS TO DISCONTINUE USING THE SITE.


Termination/Access Restriction


3d Cerakote & Laserworks reserves the right, in its sole discretion, to terminate your access to the Site and the related services or any portion thereof at any time, without notice. To maximize extent permitted by law, this agreement is governed by the laws of the State of South Carolina and you are hereby consent to exclusive jurisdiction and venue of courts in South Carolina in all disputes arising out of or relating to the use of the Site. Use of the Site is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including, without limitation, this section.

You agree that no joint venture, partnership, employment, or agency relationship exists between you and 3d Cerakote & Laserworks as a result of this agreement or use of the Site. 3d Cerakote & Laserworks’s performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of 3d Cerakote & Laserworks’s right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Site or information provided or gathered by 3d Cerakote & Laserworks with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue un effect.

Unless otherwise specified herein, the agreement constitutes the entire agreement between the user and 3d Cerakote & Laserworks with respect  to the Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and 3d Cerakote & Laserworks with respect to the Site. A printed version of this agreement and any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions and other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that this agreement and all related documents be written in English.


Changes toTerms


3d Cerakote & Laserworks reserves the right, in its sole discretion, to change the Terms under which http://www.3dcerakote.com is offered. The most current version of the Terms will supersede all previous versions. 3d Cerakote & Laserworks encourages you to periodically review the Terms to stay informed of our updates.


Contact Us


3d Cerakote & Laserworks welcomes your questions or comments regarding the Terms;


3D Cerakote & Laserworks

410 Old Saybrook Dr.

Columbia, South Carolina 29210


Email Address: David@3dcerakote.com

Telephone: 803-447-5762

Effective as of July 1, 2021

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